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Insurance FAQs

When do I notify the insurance company?


As soon as there is an issue. Your horse's medical record contains every detail of the examinations our doctors perform. If or when your insurance company requests your horse's medical record we are obligated to provide it. Your claim may be denied if your insurance company was unaware of a prior issue and it is disclosed in the medical history.
 

How do I know what is covered by my insurance?


You need to speak to your agent to ensure a procedure is covered and also request a copy of your policy to refer to.
 

Who submits the information for a claim?


Remember the contract is between you and the insurance company and therefore it is your responsibility to submit information. Equine insurance differs from human health insurance in that you get paid directly by your equine policy and although we will submit information when requested by you and your insurance company, the responsibility rests with you to submit claim information.
 

How long does it take for me to be reimbursed?


This depends on the insurance company. Please remember because the contract is between you and the insurance company so you get reimbursed, not the veterinarian.


 

It's Spring - Ready, Set, Ride!

Dr. Katie Young, Consulting Equine Nutritionist, Purina Mills, LLC

"Now that the weather has finally warmed up, horse owners are starting to spend more time with their horses, and are looking forward to even more enjoyable riding weather. There are some nutritional concerns, however, during this season, and some management issues we should address to ensure the health and performance of our horses."

Click here to read more about how to ensure the health and performance of your horses this Spring.

Immunizations: Protect Your Horse Against Infectious Diseases

Bayer Healthcare, an AAEP Educational Partner

"Few things will protect your horse from the ravages of disease as easily and effectively as immunizations. The vaccines administered by your veterinarian to your horse place a protective barrier between the animal and a whole list of problems: tetanus, encephalomyelitis (sleeping sickness), influenza, rhinopneumonitis, rabies, strangles, West Nile virus and Potomac Horse Fever, to name the most common."

Click here to read more from this AAEP article.

What Lurks in Your Barn?

Karen E. Davison, Ph.D., Manager-Equine Technical Services, Land O'Lakes Purina Feed

"Winter brings cold and inclement weather. We want to keep our horses as comfortable as possible, which to us, means keeping them indoors, warm and snug when the wind is howling outside. So, we blanket them, put them in a warm stall, close all the doors and windows and feed them extra hay...they will be so warm and happy won't they? Well, they may be warm but they may begin to have trouble breathing."

Click here to read more from this Purina article.

Summary of the Most Recent Research On Developmental Orthopedic Disease in Foals

Karen E. Davison, Ph.D., Manager-Equine Technical Services, Land O'Lakes Purina Feed

"The National Research Council of the National Academies Press recently published the Nutrient Requirements of Horses Sixth Revised Edition. Often referred to as the NRC for Horses, this publication is intended to provide a complete review of the existing scientific literature relating to the nutrition and feeding of horses and to provide recommendations on the nutrient requirements of horses of various physiological classes. It is an unbiased, comprehensive resource on equine nutrition and feeding."

Click here to read more from this Purina article.

Feeding Program for Orphan Foals

Karen E. Davison, Ph.D., Manager-Equine Tech Service, Land O'Lakes Purina Feed

"A mare's death is a tragedy that will be compounded if her foal isn't quickly placed on an effective feeding and care program. To help orphans through the tough early stages of life without momma, an emergency feeding program was developed at the LOL Purina Longview Animal Nutrition Research Center."

Click here to read more from this Purina article.

Nutritional Management of Equine Medical Conditions

Kelly R. Vineyard, M.S., Ph.D., Equine Nutritionist, Land O'Lakes Purina Feed

"Feeding a healthy horse is a relatively straight-forward endeavor: maximize high quality forages, supply NRC daily recommended levels of protein, vitamins, and minerals for that class of horse, and feed concentrates according to energetic requirements. Unfortunately, feeding protocols for horses with specific medical conditions are not so simple or well-defined. This is due to the fact that the majority of published research in equine nutrition focuses on the requirements of the "healthy" horse, but scientific research related to feeding the "sick" horse is limited. The research and information that is available, combined with practical field experience, gives equine nutritionists a solid basis for outlining feeding protocols that will both theoretically and functionally support horses suffering from a particular medical condition."

Click here to read more from this Purina article.

Client Education

Client Education is scheduled for March 13, 2012 from 6:30-8:30pm. This event is sponsored by Purina and Merial and will cover the following topics:

  • What makes your horse's stomach burn
  • Clearing the Confusion: Treating your horse for ulcers
  • Special feeds for special needs

Food and snacks will be provided and we look forward to seeing you there. Please see the flyer below for more details.

Client Education 2012

Brachytherapy

We are now offering radiation therapy on tumors and melanomas at the clinic. To review past treatments click on the link below provided by Dr. Bradley. Please call the office to set up an appointment.

Brachytherapy Presentation

Purina Feed Additives

Feed Additives handout provided by Purina. Click here for a PDF of the handout.

Featured Services

Services
We strive to provide complete care for our patients. Learn more about all the services we provide.